Andrea Götzelmann, born in 1981, studied Political Science and English Language & Literature in Edinburgh and Vienna. Already working as a PR assistant and consultant before taking her diploma, she at the same time trained her multicultural competences, for instance completing a course in interculturality and communication. Starting as Assistant to the Chief of Mission of the International Organization for Migration (IOM) in Vienna, her tasks were the organization of events, media relations and the support of liaison with diplomatic representations, international organizations, Austrian ministries and NGOs. After intermediate steps as a researcher and project coordinator, she has become Head of the Department of Assisted Voluntary Return and Reintegration at IOM in July 2011. Besides other duties her focus is on the development and implementation of projects in e.g. Afghanistan, Georgia, Moldova, Nigeria, Pakistan, the Russian Federation and the Chechen Republic.